Website Terms and Conditions

Introduction

Welcome to Selkie and Hare. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of event tickets and products from our online store. By accessing our website or making a purchase, you agree to be bound by these Terms. Please read them carefully.

Company Information

Selkie and Hare Based in East Lothian, Scotland

1. General Conditions

1.1. By using our website and purchasing products or event tickets, you agree to comply with and be bound by these Terms. 1.2. We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically.

2. Use of Our Website

2.1. You must be at least 18 years old to use our website or make purchases. 2.2. You agree not to use our website for any unlawful purpose or in any way that could harm our reputation.

3. Product and Event Ticket Purchases

3.1. All prices are listed in GBP and include VAT unless otherwise stated. 3.2. We reserve the right to change prices at any time without notice. 3.3. Product and ticket availability is subject to change without notice. 3.4. When you place an order, you will receive an email confirmation. This does not guarantee acceptance of your order. 3.5. We reserve the right to refuse or cancel any order at our discretion.

4. Payment

4.1. Payment must be made at the time of purchase. We accept major credit cards, debit cards, and other payment methods as indicated on our website. 4.2. Your payment information will be processed securely, and we do not store your credit card details.

5. Shipping and Delivery

5.1. We aim to dispatch products within the timeframe stated on our website. However, delivery times are estimates and not guaranteed. 5.2. We are not responsible for delays caused by the courier or any other third party. 5.3. Shipping costs will be calculated and added at checkout.

6. Returns and Refunds

6.1. If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange, provided it is in its original condition. 6.2. Event tickets are non-refundable unless the event is cancelled or rescheduled. 6.3. To initiate a return, please contact our customer service team.

7. Event Terms

7.1. By purchasing an event ticket, you agree to abide by the event’s specific terms and conditions. 7.2. We are not responsible for any changes to the event schedule or lineup. 7.3. If an event is cancelled or rescheduled, we will inform you as soon as possible and provide information about refunds or exchanges.

8. Limitation of Liability

8.1. Selkie and Hare will not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products. 8.2. Our total liability to you for any claim arising out of or in connection with our services will not exceed the amount paid by you for the product or ticket.

9. Intellectual Property

9.1. All content on our website, including text, images, and logos, is the property of Selkie and Hare and is protected by intellectual property laws. 9.2. You may not use any content from our website without our prior written consent.

10. Governing Law

10.1. These Terms are governed by and construed in accordance with the laws of Scotland. 10.2. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Scotland.

Contact Information

If you have any questions about these Terms, please contact us at:

Selkie and Hare
[email protected]

Thank you for shopping with Selkie and Hare.