Website Privacy Policy

At Selkie and Hare, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products or event tickets.

Company Information

Selkie and Hare
Based in East Lothian, Scotland

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide to us when you create an account, make a purchase, or contact us. This includes your name, email address, postal address, phone number, and payment information. 1.2. Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, and browsing behavior. This information is collected using cookies and similar technologies.

2. How We Use Your Information

2.1. To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping products, and providing customer support. 2.2. To Communicate with You: We may use your contact information to communicate with you about your orders, respond to your inquiries, and send you updates and promotional offers. 2.3. To Improve Our Website: We use non-personal information to analyze website traffic, improve our website’s functionality, and enhance your browsing experience.

3. Sharing Your Information

3.1. Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, shipping, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify. 3.2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request from a government authority. 3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

4. Data Security

4.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. 4.2. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

5.1. Access and Correction: You have the right to access the personal information we hold about you and request corrections to any inaccuracies. 5.2. Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations. 5.3. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies

6.1. Our website uses cookies to enhance your browsing experience and collect non-personal information. Cookies are small files stored on your device that enable us to recognize your browser and remember certain information. 6.2. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Third-Party Links

7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. 8.2. Your continued use of our website after any changes signifies your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Selkie and Hare
Email: [email protected]

Thank you for trusting Selkie and Hare with your personal information.